Institute for Reproductive Medicine and Science, Saint Barnabas Medical Center

Katrina Lacouture

☆☆☆☆☆5.0· 2 months ago

Verified

IRMS is amazing! Dr.Hessler and her staff were so great and knowledgeable! The ultra sound tech made me feel so comfortable and was reassuring at every appointment! I would recommend anyone who is going through fertility issues to use IRMS

Gabriela Cornett

☆☆☆☆☆5.0· 5 months ago

Verified

So grateful for Dr Thompson and the team at IRMS. They really made a sometimes nerve wrecking process feel seamless, special, and most importantly, possible. You can tell everyone really cares for you, your partner, and what they do. So many happy tears at that office because of our successful journey with IUI and the team that made it all happen! We are truly grateful every day! Thank you - and wishing anyone going through this journey too, wellness and success 🙏 PS - if you’re not sure where to go or where to start, book with IRMS Livingston / Dr Thompson ASAP!

Sandy Ferreira

☆☆☆☆☆1.0· 6 months ago

Verified

If I could give IRMS 0 stars, its what my review would reflect. Two doctors and two rounds of IVF and both times they missed my ovulation. Then, they held hostage my claim with insurance so that I couldn't continue my treatment at RMA (which by the way is completely different experience. you actually feel like a human being at RMA). It wasn't until an executive supervisor at Aetna called IRMS and forced them to close the IVF pre-auth that they did that. I left 5 messages for the office manager and she has yet to call me back. Since July, non-stop. They treat people like a number and that's all that matters. To test my embroys they wanted close to 20k out of pocket, RMA i'm paying $2,500. Its insane, I wish I knew sooner. I saw Dr. Cekleniak and Dr. Hessler. I wasn't going to write a bad review, I was just going to part ways, but after them delaying my treatment at RMA on purpose, I felt the world deserved to know the truth. HORRIBLE, ethically and definitely incompetent at fertility. In response to the below: No, I actually haven’t. Aetna supervisors called your practice leaving a lengthy message on what you are supposed to do and what you we’re doing to me is unethical and my case was resolved. After, the manager cowardly emailed me after receiving my messages requesting a call asking me what time I wanted to call her. Pathetic.

Kelly Fuchs

☆☆☆☆☆5.0· 7 months ago

Verified

As a health care provider, I can say with some degree of certainty that this clinic is doing a great job. I read many of the reviews, and all of the lowest rated ones. Those are real concerns, and it seems the clinic has fixed those issues, I saw none of what was mentioned during my 8+ visits. What I did see, was a group of hard working women, most of whom need to arrive to work around 5:30am. The nurses and physicians were patient, and competent. I felt cared for and listened to. The patient portal was tricky, but if you spend 5 minutes getting familiar with the app or website, it’s not so bad. I was happy to have access to all my lab results, appointment times, and direct messaging, even if it meant needing to take an additional 2 minutes to figure out how to do it. It’s a big decision to choose a fertility clinic, and this one has some of the best equipment available, and physicians/nurses/lab techs who have done this work for decades. Highly suggested.

Kitti M

☆☆☆☆☆5.0· 8 months ago

Verified

I cannot express my appreciation to Dr Mann and her team at IRMS Old Bridge. The care and love I received through my challenging journey is incomparable. Dr Mann’s patience and professionalism gave me hope to reach my wildest dream. I felt so comfortable every time I had to go for blood work and ultrasounds. Her staff made my journey as comfortable as possible. Special thanks to Carly, Meghan and Denise for their extra loving care. I truly appreciate everything they had done for me. I definitely recommend this place to anyone who is afraid to start this journey. I will forever be grateful. 💝