CCRM Fertility of Lone Tree

I had a procedure done at CCRM, while scheduling I was advised to call my insurance to verify benefits, I did and confirmed the exact procedure I was having was 100% covered with my plan and in network with CCRM. When I checked in day of - I was told I had to pay 500.00 up front, this was never brought to my attention prior. I called my insurance company and CCRM never even submitted my procedure to BCBS... I've been calling the supposed billing department at CCRM and no one returns calls. Why did I give my insurance information, verify my own benefits just to be scammed like this? I absolutely do not recommend this company.

I had to take a completely unnecessary blood test and then pay $500 for it quite the scam if you ask me.

Dr Gustofson is Amazing!

The nurses and care team are wonderful, communicative, and attentive. I loved working with them through an emotional process. Unfortunately, my experience with billing has been challenging. You pay for everything up front before treatment, so I was surprised to get a bill weeks after treatment ended. I pushed back on the bill and the billing team confirmed it was a mistake and removed it. Next, I get another bill for a test that was done on my very first day with CCRM. No one can explain why the amount I paid in full up front does not cover the full cost of the service, which is how it was described during the initial financial consult. If you decide to pursue care with CCRM, keep all your receipts and records and double check your bills!