CNY Fertility Center

Deserae McMurphy

☆☆☆☆☆3.0· 3 weeks ago

Verified

Prior to today, we have had nothing but positive experiences with CNY. The nurses and staff have been incredible. But today we had a follow up phone call with Dr Corley and I was hoping that he could provide some clarity and answers as to why our FET failed, but instead he was rude and said we just got extremely lucky our first transfer with our now 15 month old and we should count our blessings. He said that with 6 eggs we would be lucky to have one child, which we have and when I said we were hoping for 2-3 children, he laughed. He was also very impatient and kept saying "I only have 20 minutes for this call and that includes reviewing your chart so I don't have time to talk about XYZ". He also said genetic testing is a waste of money and it's an expensive screening test that is pointless and meaningless. He kept talking over me and saying he still had no reason for why my transfer failed other than the first round we got lucky and this time we didn't and we should count our blessings that we have one baby and we have about a 50% chance of having another baby with our 3 remaining embryos. I also told him that one of the nurses told me the only vitamin/ supplement I need is a prenatal and I was talking several vitamins and supplements prior to my successful FET and he said "WHOEVER TOLD YOU THAT IS STUPID!! the vitamins are for your overall health and to support a healthy pregnancy!" and added several vitamins and supplements to my protocol also. I just needed to vent and share our experience. I hope he never leaves anyone else feeling as hopeless and defeated as he has me. There were several times during our phone call I just wanted to hang up and cry and quit.

Jessica Tucker

☆☆☆☆☆1.0· a month ago

Verified

Unsure where to even leave this review, but a couple weeks ago I had my initial consult call with Martha Jamarillo. I am unsure what office she is based out of, but she was so cold and acts like she doesn’t even care about the patient. I got off the call more unsure and less hopeful than before. Infertility is such a vulnerable and emotional issue, hire employees who show compassion, not dismissive and cold.

Mariela Alvarez-Barber

☆☆☆☆☆5.0· a month ago

Verified

Freaking AMAZING I’m a transfer patient from out of town originally with aspire in tx. This clinic is not just great prices, they understand how important and timely and financially crucial this is not just for local or insured patients but out of pocket patients. They have followed protocols that have made my prior clinic look not as educated in the field and greedy 🤦🏻‍♀️ I highly recommend CNY Fertility in Syracuse

Susana Rodriguez

☆☆☆☆☆5.0· 4 months ago

Verified

Today I was scheduled for my first egg retrieval. It was my first time and I was so nervous. My nurse Shayla was the best and she made me feel so comfortable. Dr. Arroyo was great also the embryologist Lindsey answered all my questions and Dr. Hildreth the anesthesiologist was so nice. The process was smooth and i highly recommend going to CNY! I had a good experience and can’t wait for transfer day!

Bonita Graham

☆☆☆☆☆1.0· 4 months ago

Verified

I worked with them for my last child and would have given them 3 stars after that because though they were dismissive, uninformed, and nonresposive, I was able to push hard enough to get them to do their job and I had a healthy baby. Now I'm trying again and have been pushing for 6 months. I did one round that they messed up so badly in so many ways and now they just don't respond or respond with answers that don't apply to me. If you call you are on hold for an hour and if you send a message it takes days to hear back. They won't give you any information in advance so you are often left waiting too long and miss necessary steps. They sent me the wrong medication and the anesthesiologist was inappropriate with me while I was awake so who knows what happened when I was under. I think any good reviews were from before my first child. They went down hill so fast in the last couple years that maybe they really were good at one point but not anymore. It looks cheap but you will pay thousands trying to fix their mistakes.