RMA of New York – Long Island: East Patchogue

From the very beginning I had a thorough experience with RMA in Patchogue - first by talking to Karen on the phone. She was the one who told me my insurance started offering Progny, that they take it and to inquire about my benefits. I never thought about IVF or anything like that due to the cost but with the information from Karen I found out I had 100% coverage and after my 2nd transfer I am pregnant from an egg donor we chose from their local egg bank. Dr. Pena had always called me directly to discuss my questions, even twice in one day when I thought of more questions. My coordinator Gabby was always fast to respond aa well as Stephanie in billing. They broke down all of my options and were always kind and supportive with anything I wanted to do. I came here after 4 losses from another fertility place on the island where it was more like a mill and I felt like cattle. Here, it definitely felt more personal and less pressure. The nurses in the OR were also very nice and overall for being in this type of stressful situation, it was definitely reassuring to have a thorough team. Each location is a little different and I liked my experience at Patchogue the best. Usually in and out where I could get to work on time since they open early. I definitely recommend Dr. Pena and the staff at RMA!

Dr. Pena made our IVF journey such a positive experience. We are incredibly grateful to have had first-time success with our FET. From the very beginning, he was compassionate, knowledgeable, and always made us feel supported and confident throughout the process. We truly felt cared for every step of the way from the entire clinical team. Shout out to Jess & MaryLou as well! Thank you for helping make our dream of becoming parents come true!

Dr. Pena and his office staff are a great team. They have been nothing but supportive and helpful during my IUI journey. The visits always stick to their scheduled times with very little waiting time which is great. The Staff is very helpful from answering the phones, to getting insurance approval, to the Nurses quickly responding to messages. Dr. Pena is very thorough and listens to all questions. I am very pleased with my experience.

I had a great experience with Dr. Pena and the entire team at RMA throughout our IVF journey. Dr. Pena was attentive and very responsive from the very beginning. Anytime I had a question or concern, he would get back to me very quickly — either by email or a phone call — which made such a stressful process feel much more reassuring and supported. All of the nurses and staff at RMA were so friendly, kind, and welcoming throughout the experience, especially Marylou. She was so caring and compassionate every step of the way and truly made me feel comfortable during the process. Thanks to Dr. Pena and the amazing RMA team, I’m now pregnant from my very first transfer. We are beyond grateful.

Dr. Joseph Pena was amazing throughout my IVF journey. He was knowledgeable, compassionate, and always took the time to answer my questions and make me feel comfortable. His professionalism and reassuring bedside manner made a stressful process much easier. I truly felt cared for every step of the way and would highly recommend him to anyone seeking fertility treatment.