TriHealth Samaritan Obstetrics and Gynecology — Clifton

I’m becoming extremely frustrated with the fact that I don’t feel heard or listened to as a patient. The last thing I should have to deal with during pregnancy is feeling like my concerns are being overlooked while decisions are being made about my care without proper communication or explanation. Having so many different providers involved with no clear line of communication has been an absolute headache. As the patient, I shouldn’t have to feel like I’m constantly repeating myself or trying to figure out who is actually responsible for communicating my care plan. It doesn’t feel like the patient is being put first. At this point, after I deliver this baby, I will not be returning to this hospital for my six-week postpartum checkup. I’ll be going somewhere else where I feel my concerns will actually be heard, my questions will be answered, and I’ll be included in decisions about my own care. Pregnancy is already stressful enough without having to advocate this hard just to feel listened to by the people responsible for your care.

Scheduled an appointment for a new patient two months ago telling them I'm doing IVF and need an OB. Just called to let them know I'm pregnant and to see if we could move up the appointment scheduled for 8/27. The woman over the phone said "we're going to have to cancel that appointment. We're closed for March." Literally closed, that's it. Not very reliable if you're searching for an OB as a new patient.