TMCObstetrics

I wish I would’ve gotten referred somewhere else. My OBGYN referred me to TMC and we live a few hours away. My initial appointment, no one contacted me to notify me about it. Had I not called Friday about a referral, I would’ve had no clue i had an appointment Monday morning with a 7:30 check in, which when I called to let them know we were nearby, it was still the answering service. We were told that the clinic hadn’t even opened yet by the man in the answering service. Mind you, we’re from out of town, so we woke up insanely early to make it on time. We did our first appointment which was over in maybe 10 minutes, then had to wait nearly an hour for our second appointment, which also ended relatively quickly. I almost wish it was a telehealth appointment. Because it was a lot of gas, time and money to travel. Scheduling is miserable. They do not accommodate whatsoever, I’ve told them more than once we’re driving from far away, and they expect to throw appointments at us the next day, we can’t just up and leave, we have schedules and have to travel. We have an upcoming appointment in May, and have a second appointment in Phoenix for my child, when I told them the times would not work, they offered no help, and of course Phoenix cannot change the appointment, so now I don’t know what to do with two appointments conflicting, TMC being the spur of the moment appointment, while the PCH appointment has been planned since January. I wish so badly my doctors referred me somewhere else. I haven’t had good experiences with TMC in the past. 5/14/25- in response to TMCs reply on this review, TMC states to email their patient relations and gives an email. Don’t bother. The email address they give you will not work unless you are an approved sender. I’ve attached an image as proof. 10/1/25- update, I am an established patient (obviously, as I’ve made this review) and my doctor requested last week that I call TMC for an appointment. TMC refused to make me an appointment and stated my doctor had to refer me again, even though I’ve been there. Because of this, we left to Phoenix for help. TMC called today, almost a week later, trying to schedule an appointment. They have zero urgency for patients. I would never trust them with my care if I were high risk. To get in for an appointment, they have you jump through a million hoops. If you really need help, you will not get it in time.

I have mixed feelings about this clinic because all of the people I encountered from the front desk staff, to the nurses, midwives, technicians, etc. were all very nice. The problem was, I ended up losing my baby at 17 weeks and 2 days pregnant due to my concerns being disregarded. I reached out multiple times over the course of a week via the messaging app to express concerns about some things that was going on, and was told each time not to worry, or that what was happening was "normal" or "common" and that there was no need to come in. Against my better judgement, I listened to them (being the subject matter experts) instead of just going in to be on the safe side. I still haven't forgiven myself to this day, and this happened back in May of this year 🙁 I was a high-risk patient, and they were fully aware of my medical history and history of a previous miscarriage. I thought for sure, seeing a high-risk specialist that they'd be watching and monitoring a little more closely due to certain factors. That wasn't the case at all, and while I feel I could have done more on my end and been more of an advocate for my own care, they ALSO could have been more proactive and attentive during my pregnancy, and during my time of concern. My after care was also pretty disappointing. I was seen two weeks after my miscarriage as a "mental health wellness check". Wound up in the ER due to a spike in my blood pressure that same day and no one ever followed up with me to see how I was or how all of that turned out. I felt completed discarded after delivering my baby. Like, once I was no longer pregnant, they no longer cared. No physical exam was ever done after my miscarriage. And it was almost two months later that an ultrasound was done due to pelvic pain, and I had to practically beg for that! I'm finally in a place where I feel ready to try again for another pregnancy but I have zero plans to return to TMC for any of my care.