Sanford Watford City Clinic — Visiting Obstetrics & Gynecology

I was a patient of Dr. Lee Kiedrowski for two years when he was at CHI in Dickinson, and enjoyed having him as my doctor. He moved his practice to Watford around the same time I was moving to Fargo, and told me he could continue filling my prescription for a couple months until I found a new doctor here. Trying to make those arrangements with his staff to get my prescription filled was like pulling teeth. At some point it seemed like they were just ignoring my calls. Very unprofessional. Horrible customer service.

I've never had a bad experience when I've needed care at McKenzie County Healthcare. The providers in the clinic have always listened and done what was best for me. The nurse practitioners at the urgent care are always kind and ready to help when I have something acute come up that needs treated before I can be seen at the clinic. The doctors in the emergency department are always quick, and take their jobs very seriously when I go in for something serious and scary. I am so happy to live in a community with such amazing healthcare options available to me.

The housekeeping was terrible. I was in there for over a week and they didn’t show up until the day I left. My shower had wet towels in it that stayed there for at least two days. The rest of the staff tried to do their part in taking up the slack, but they had more important things to do like take care of the patients. I have been trying to get hold of someone to voice my complaint, but so far I haven’t got any response Also, recently I was in their outreach clinic in Williston. When I asked to use the restroom, it was not even handicapped accessible. Hello, I was in an orthopedic clinic. Why not??

McKenzie County Health System seems to get better every time I visit. From the beautiful landscaping to the welcoming from staff when entering the buildings, it sets the tone for a great visit. Lab and imaging are among the best I’ve used anywhere. The medical providers including family practice, pediatrics, urology, orthopedics, general surgeons, hospitalists, emergency doctors, and urgent care - how did Watford City get so lucky? The care provided at MCHS is second to none. Thank you for being here. Our community is so lucky that we no longer have to travel anywhere from 1-3 hours to get medical care.

I am on blood thinners and I hit my head, the dr office advised me to go in, I was having episodes of vtach where my heart rate reached the 200’s, the nurse diagnosed me by telling me that the nitro made me pass out… after repeated attempts of telling her I didn’t take a nitro before the episode of feeling like I was going to pass out, which I did not, just lost my vision for a few seconds and hit my head. She kept telling me I was fine and my blood work from yesterday was normal. The nurse lied on her notes that were submitted to my MyChart. I am still having chest pain and now I am scared to even bring it up to any medical staff. I have never been treated so bad by a staff member of McKenzie Health until today.