Premier Women’s Health – Saraland

I had a great experience at Northside clinic as usual. Dr.Dixon is always very knowledgeable and Tish his nurse is very sweet and attentive. I've been a patient of theirs for several years and fully recommend to use them not only for Primary care but for emergency-like visits. Waiting time was very little and I was in and out in no time. Glad to still have real doctor offices to go to and get high quality care.

My husband had an appointment (waited 2 weeks for it); after sitting 45 minutes and listening to other people complain about their wait times and about how the doctor “running behind again” - went to the front desk just to see what the estimated wait time was. He was told at least another hour and a half before he even got called back and that the “doctor was behind.” Absolutely would’ve been great for the staff to have informed him of this before he had to leave work to sit and wait, or a phone call prior to the appointment letting him know to not even bother coming. Zero communication or consideration of the patient. He ended up leaving and seeing no one. This is exactly 2 weeks after a horrendous 5.5 hours of waiting in the ER next door with not a single person checking on him while ill (total time of 7 hours - again, zero communication or consideration of the patient). I’m so sick of the mismanagement and how little Infirmary cares about their patients. It’s a shame.

Dr. Franklin and Nurse Ashton are exceptional. When I reach out through the portal or by phone I hear back within hours.

Dr. Crenshaw and his nurse are great! The front desk is also great. Never had any issue here. They always make sure I get what I need.

Terrible. From the front desk, to the "doctors", to the woman at the front desk in the lab with a sour, bland attitude. And Dr. Theed NEEDS TO RETIRE. Also his assistants are terrible, because they have ZERO compassion. For ANYTHING. He is my mom's doctor and has been negligent and made mistakes, I am still trying to convince her to switch doctors. He is never available! CONSTANTLY RESCHEDULES HER APPOINTMENTS WITH VERY LITTLE NOTICE! Sorry, sorry place. Lousy. The front desk...TERRIBLE. The assistants, TERRIBLE. Beware. Oh! But they do have a fancy office! With leaflets of religion! Go to USA Health System instead. At least they are residents, students, eager to learn and treat. MUCH BETTER WITH USA HEALTH SYSTEM!