Premier OB/GYN

I hate to start a review this way, but the front desk staff is extremely incompetent and unprofessional. Every time I call with even a simple question, I’m made to feel like I’m inconveniencing them. Instead of being helpful or reassuring which is especially important in a medical setting they often come across as dismissive and unwilling to assist patients. Dr. O, is absolutely outstanding. I just wish there was way more intentionality when hiring her front office staff.

The staff here are very friendly really went above and beyond to get my IUD placed when I was having issues getting records from my last doctor. Dr. Obiekwe placed it very quickly and with MUCH less pain than my previous experience as well. There was a bit of a wait but it was well worth it and not any longer than most of the doctors my kids or I have seen here in Opelika.

I’ve been going to Dr. O since the age of 18 I am now 36, when I say the staff she has now is the worse I’ve ever seen. I have an issue with cyst which I’ve been experiencing cramping lately without a period, last time this happened one came on my ovary and Dr. O ended up having to surgically removed it. So, I wanted her to monitor this. The front desk receptionist Kierra was very unprofessional and rude. Asking so many irrelevant questions instead of simply scheduling the appointment. She had the nerves to ask if I’ve been to another doctor, I responded and told her I went to urgent care because I needed something for the pain. As, I am on the phone trying to explain to this girl what’s going on all she could respond and say is “ well, we can’t see you cause you changed your primary care” ( my question is when is urgent care considered “primary care “) no kind of empathy or explanation coming from this girl she repeatedly told me I couldn’t be seen there anymore. She definitely not fit for that position. She lacks customer service skills and she’s rude. Watch who you hire ,your staff will be your downfall.

She saved mine and my sons life. I developed preeclampsia and i had been turned away from L&D at EAMC for a week. She and her staff immediately caught it. She ALWAYS asked how I was and asks how my son is doing. I had a high risk pregnancy and she was always so concerned and so was her staff and they always made sure to make sure my baby and I were okay

Worst experience ever! The whole staff was beyond rude. Except for one nice nurse. I came in for some abnormal bleeding regarding birth control. Said it was going to be $165.00 just to talk about my symptoms because my insurance did not cover that, only the birth control. I was told to undress for an exam, waited over 20 minutes for someone to come in the room just to ask if I was being seen about birth control or the symptoms even though I explained everything and they acted clueless, saying again it would be extra to talk about anything other than my birth control. The doctor finally comes in and was extremely rude, dismissing everything I had to say. Judging me because I didn’t have full Medicaid. She says they “forgot” to give me a pregnancy test” and had to do that. Then proceeded to tell me I couldn’t even get my birth control switched because of insurance which they clearly do. Then they had me undress again for no reason. They clearly had no idea what they were doing at all. Then the doctor said if I had no current symptoms that day to just stay on the birth control in a very rude manor saying that she wasn’t going to do anything for me if it was working which it clearly was not. . Basically making me feel like an inconvenience for being worried about my own health and wanting to fix my symptoms where she gave me no options to do so. Listen to all the negative reviews because they are all true. I will never be back here again and I do not recommend. I’ve never came across such rude staff and doctors. Ridiculous.