Ochsner Women’s Health Center — Covington

The receptionist Charlotte was very rude and disrespectful. I had a pelvic ultrasound, which required me to drink a large amount of water. I arrived 15min early as requested, but I eventually had to urinate really bad about 5 min before my scheduled time. I read that I may be able to release a small amount of urine. I asked the other receptionist, Gerrica, about it but she was unsure because she was new. She asked Charlotte and she was very rude and unprofessional. "That's on her, she can go if she wants, they'll just reschedule her test anyway." In a rude condescending tone at the front desk in front of everyone. I was so shocked and humiliated to be treated in this way. I did not say anything to cause a scene. I figured I would respond to the survey. Well, I ended up urinating on myself bit before the test. I still had a full bladder during the rest though. I was able to have it completed. I am a former Ochsner Jeff highway employee and we would have never acted this way. I will never return to this facility.

I cannot say enough wonderful things about Dr. Swiger and his incredible team at Ochsner Women's Health Center in Covington. From my very first appointment throughout my pregnancy, I have felt genuinely cared for, respected, and supported every step of the way. Dr. Swiger is an exceptional OBGYN who takes the time to listen, answer every question thoroughly, and make sure I feel comfortable and confident with my care. His calm, compassionate, and knowledgeable approach has made this pregnancy such a positive experience. I always leave my appointments feeling reassured that both my baby and I are receiving the very best care. I also want to recognize his amazing nurses, Lisa and Faith. They are truly the heart of the office. They are always kind, patient, professional, and welcoming. No matter how many questions or concerns I have, they respond with genuine compassion and never make me feel rushed. Their dedication and warm personalities have made every visit a pleasant one. The entire staff at Ochsner Women's Health Center in Covington goes above and beyond to provide outstanding patient care. I am incredibly grateful to have such an amazing team caring for me during one of the most important times in my life. I wholeheartedly recommend Dr. Swiger, Lisa, Faith, and the entire office to anyone looking for exceptional women's healthcare. They have exceeded every expectation and truly deserve five stars!