Oasis Fertility Centre

If I could give 0 stars, I would. Honestly, this was one of the worst experiences I've had with a clinic. The staff were rude, dismissive, and made me feel like I was bothering them every time I asked a question. No one seemed interested in helping or even showing basic kindness. Fertility treatment is already stressful enough without having to deal with people who make you feel unheard and unwelcome. The communication was terrible, the attitude from staff was disappointing, and I left feeling more frustrated than supported. I've never felt so brushed off by a healthcare provider. There was a complete lack of empathy and professionalism throughout my experience. I would not recommend this clinic to anyone looking for compassionate care. Save yourself the stress and look elsewhere.

While I think the clinic has some things they can improve on, overall we had a good experience. Doctor P is so open to the newest protocols and innovation. We completed an egg retrevial with the clinic as well as 2 frozen embryo transfers. One of which has so far been successful. I feel as though they could improve on the report between DOCTOR and patients, right now because it's only doctor P everything is discussed from doctor to nurse and nurse to patient. I feel this leaves no room to develop a relationship with the patient making it more personal, it is also open to communication error from nurse to patient. I also think they could improve on time management, because there is only one doctor I think he is stretched thin. Often times procedures may run late and with a full bladder that can be painful. Otherwise, we had a great experience. The nurses ( especially Irene, Leslie and Sheryl ) took the time to get to know us and make us feel welcome and comfortable. The coordinator Desiree also helped me often times with Calanders and making sure I was always organized. The location and building are nice and well equipped with Bloom pharmacy downstairs able to process orders within minutes. I think every clinic has its ups and downs, we have experienced that when we were at Olive in Kelowna. I think take the reviews with a grain of salt, the people that have good experiences often are not the ones reporting back making reviews 🙂 Thank you Oasis Team. - The Blincos

We had a great experience at Oasis Fertility. I had my daughter in October 2023 from our very first embryo transfer at Oasis. We had two failed FETs in 2025 when trying for our second child. I am now currently pregnant from our 3rd FET due October 2026. There is going to be failed transfers no matter where you go, most failing simply due to the embryo and outside of everyone's control. Dr P was willing to tweak my protocol for the last FET, listened to my input, and it worked. Nursing communication is excellent, shout out to Eileen! I was a frequent (and anxious) emailer and always received same day responses. Their IVF coordinators, currently Desiree and previously Victoria, are incredible. Extremely professional and empathetic discourse was exchanged throughout all 4 of my embryo transfers at Oasis. Keep in mind when reading reviews that it is usually the people who are upset that post reviews, and less often people who had good or great experiences. Thank you for allowing us to complete our family of 4 ❤️

My experience at Oasis Fertility Clinic was not as positive as I had hoped. Forever i had a problem with my boyfriend having low sperm count. So this was the reason I choose to do iui with donar sperm. Considering the high cost of every test, the long wait times, and how long it took to actually proceed with the IUI, Im left feeling very disappointed. I have no known fertility issues other than needing the donor sperm. I was warned very close of the time of the iui that my cycle could be cancelled ( without refund) if my body produced too many follicles ( from the unneeded medications i needed) , which caused a lot of stress. When the day of the IUI arrived, I was shocked and frustrated to learn that the donar sperm after washing was such a low number that it would pretty much be almost an impossible number to get pregnant ( either way they would have proceeded ) This was especially upsetting because I was not the limiting factor in this cycle, yet I still had to go through every test and appointment the same as anyone else with fertility issues known or not. Overall, I felt like I was just giving my money away. On top of that, the true cost ended up being far more than initially communicated, as medications alone were over $800 each which is not clearly emphasized upfront. In the end, I feel I wasted a significant amount of time and money on things that were unnecessary. You pay hundreds of dollars for 5 minute appointments that are often late . I genuinely believe this cycle could have worked if adequate donar sperm had been used (that you pay for ) and at least if It didnt work I would had paid for a fair shot I hope future patients are given more transparency and individualized care (espesically sinse its more people with infertility issues) they can make fully informed decisions before committing financially. Because honestly I think they are just robbing people's money and its really sad that they dont tell you all the things that can go wrong on their end that will effect the outcome or that they dont garentee the sperm is a good / possible number at least. This is just another broken and unfair system and i will not be trying again threw them.

The appointment itself was easy and quick to book, which we appreciated. However, our experience with the sperm analysis was very disappointing. We were initially told the test would cost $300, then at the time of payment, it increased to $350 with no clear explanation. Afterward, we received only a very basic scan of one-page result, with no explanation of what the results meant. I called the clinic to book a follow-up appointment to understand the results and discuss next steps. The receptionist told me that no explanation is included and that we needed to speak with our family doctor. I explained that we do not have a family doctor, and there was still no assistance offered. I was told the only option was to pay extra to see one of their doctors. This is extremely frustrating. We paid $350 for a fertility test, yet the clinic would not even provide a brief explanation or guidance on the results unless we paid more. For a fertility clinic, this lack of support and transparency is unacceptable. Based on our experience, it feels more focused on charging fees than on patient care. I would not recommend this clinic.