Monadnock OB/GYN

The ultrasound tech, Sarah, was so kind and explained a lot of what was going to happen in the procedure I was having done. She and Dr. Jenkins listened to my experience at another OBGYN where I felt brushed off, and they were so kind and validating about that other experience. They were very transparent about every step the entire way throughout my experience with everything. I'm very happy I came here!

I had a very disappointing experience with Monadnock OBGYN, specifically with Dr. Morgan Jenkins. My husband and I had been trying to conceive for several months, and because I was approaching 35 and hoped to have multiple children, I wanted to discuss the possibility of a progesterone deficiency. Instead of listening to my concerns, I felt they were dismissed. I was told it can take a year to conceive, that my ovulation tests were probably inaccurate, and when I expressed concern about my age, I was told, “Well, you aren’t 35 yet.” After I advocated for further evaluation, Dr. Jenkins agreed to check my progesterone. I completed three blood draws but then spent weeks calling for my results. Each time I was told the doctor would call me back, but she never did. Eventually, after another attempt to reach Dr. Jenkins, the receptionist simply read a note from my chart: “Progesterone negative. Refer to fertility clinic.” No one explained my progesterone levels or discussed the results with me. I also couldn’t access my lab results because they had not yet set up a MyChart system. The office also doesn’t have a way to leave voicemail. I ultimately sought care elsewhere, where my concerns were taken seriously and I was offered progesterone support. I was able to conceive while under that care. My frustration isn’t that I was referred to a fertility clinic—it’s that I felt dismissed, communication was poor, and there was essentially no follow-up. Patients deserve to be heard and to have their questions and test results explained.