HonorHealth Scottsdale Shea Medical Center — Fertility Surgery

Dear Care Teams and Staff at HonorHealth Osborn and Shea Medical Centers, I am writing to express my deepest gratitude for the incredible care and compassion you showed my father and our family during his recent quadruple bypass surgery and recovery. Undergoing a major cardiac procedure is an overwhelming experience for any family, but your team made a challenging time so much easier to bear.Because I was calling in daily for updates on his progress, I had the privilege of speaking with many of you. Every single time I reached out, I was met with complete patience, clear communication, and genuine warmth. I never felt like an inconvenience; instead, You consistently reassured me, answered every question, and kept me informed every step of the way. The skill of the surgical team and the daily dedication of the nurses, technicians, and floor staff at both campuses gave our family immense peace of mind. Knowing my father was in such capable and caring hands meant the world to us. Thank you from the bottom of my heart for your outstanding professionalism, your empathy, and the vital support you provided every single day. With sincere gratitude, His Daughter ✙️

Nothing-says "we care about our patients" more than putting them in a live construction zone so loud that you can't even hear yourself think. The doctor had to scream at one another to hear each other. Staff is great. Whoever is in charge of putting patients in the warzone remodel needs to rethink careers

I was in the hospital l(Room 3314) from 9/27/26 to 10/3/26 after being unable to walk and having low eGrf following one cycle of chemo. I was particularly impressed with two nurses (Rachel and Jennifer) who were always attentive, pleasant, and helpful as I struggled with a double nephrostomy. I halso appreciated Dr Evans explaining the status on a daily basis. Thank you, HonorHealth.

I was a patient for labor and delivery awhile ago so I had a couple of things that stuck with me during my time there. I had a few good nurses and a few bad however the hospitality of the staff was very comforting. From to start to end everything went smooth as expected, I feel like I got pretty good nurses. However there were some issues I came across that made the moment uncomfortable. I had a nurse who was sort clumsy and would yank on my IV line a couple of times by accident which I didn’t think much of because accidents happen but what really got me was when she stepped on my line and it yanked my arm pretty hard which hurt immensely, unfortunately she had a student she was teaching so I didn’t really have the room to speak up.I had this lovely nurse who helped me with everything and made sure I was comfortable, I wish I got her named shout out to her! I had a nurse who told me she was new to labor and delivery, so she told me she wasn’t to experienced which kind of made me feel scared but I gave her the opportunity. As usual she did the massage on the tummy which was fine however the epidural was wearing off and she was doing it over and over saying things like she wasn’t sure what to look for or if what she was seeing was right. I didn’t mind it but after many many attempts she finally got another nurse to do it. As expected after the epidural you’re numb, she instructed me to get up and try to stand, I felt confident because I could feel my feet and move my legs a little so I tried a it and fell which was embarrassing as is but what made it worse was that she was getting mad yelling “stand up” as I was sitting on the floor embarrassed and on the verge of crying because you could imagine how overwhelming that whole day/night went after having a baby. My boyfriend had to pick me up because she didn’t understand that I couldn’t get myself up considering how numb and weak I was. Also they had a monitor hooked onto me that was beeping 24/7 I understood why I had it on but it kept alerting nurses of the rapid heart rate which one nurse checked manually and said my heart rate was fine but “the number didn’t look right” and “the machine was broken or the cord was broken” I would assume if something was broken especially in a situation like this you’d wanna change it out but they didn’t, they kept telling one another it was “broken” and to just to leave it. I imentioned it to one of the nice nurses and she was upset because they were supposed to change it out, something along those lines. Hb��m not to sure what room they gave us but it was pretty small, smaller than the ones they show you on the tours they offer. Overall half getting encouraged and the other getting yelled at. My nurses after wards were so lovely and helpful! I’ll never forget them, they gave me tips and offered so much advice and encouragement. Shout out to those wonderful people, especially our doctor.

My husband and I were visiting for the weekend from Payson and on Friday night I ended up with a migraine and went to another hospital's ER that happened to be closer to our hotel. It was such a horrible experience, that when I had to go back the following night for severe stomach pain and vomiting, I put it off for an entire day because I did not want to go back to that hospital. I Googled and found Honor Health on Shea and finally had to give in and agree to go there. WHAT A DIFFERENCE!! The staff was compassionate and attentive. I was brought into a room that was clean and comfortable, and Dr. David Kassel was in to see me within the first 5 minutes. The nurse, Chyna, was so kind and knew her way around a vein. The young man and woman who took me down for my CT had me smiling the entire way even though I was in pain because they genuinely sounded like they loved their jobs and where they work. I was never left for a long period of time without being checked on and as soon as I was feeling better, I was discharged and on my way. I honestly wish it was a little closer to Payson, because this is the hospital we ould choose every time. Thank you to all the staff in the ER on the night of Saturday, October 3rd. You were wonderful and made a horrible night a lot easier.