Chesapeake Urology Columbia Suite 130

I just wanted to share my experience for those who are anxious about medical procedures: April and Dr. Staiman ran my procedure and they did everything to make me, a very anxious person, feel very comfortable. They announced each step as they went and made sure that I was prepared. April ensured me that they (as a team) have seen everything I had been experiencing that day. Their bedside manner was excellent and the procedure was much better than I had hoped. Dr. Staiman also is very knowledgeable and listened to my symptoms and after the procedure she gave me multiple treatment options and recommended a plan that combines multiple types of therapy. Overall a 10/10 experience so far.

ZERO should be an option. This office has terrible customer service. I can not depend on this office for an appt or my health care. I was offered a 30 day out appt for a UTI after I was told my a PA that I could drop off a sample anytime. I didn't get test results, there is no communication. I asked multiple times on different occasions for an office manager to call me because I felt that I needed to give feedback to actually try to improve their practices. They are beyond help. I do not recommend trusting your health to this office. Prioritize your health and find another office to entrust your care to.