Bluegrass Fertility Center

Tanya Howell

☆☆☆☆☆1.0· 3 months ago

Verified

I feel so defeated. This is the only office in Lexington that takes Anthem Blue Cross. The coverage we have is limited so I did go into this appointment with an open mind. The nursing staff and scheduling staff are great. However, Dr. Aktin's himself is trash. He came in the room, threw some papers at my husband and I, told us the INSANE cost of everything and sent us on our way. He didn't ask us what our concerns were. He didn't ask anything. He didn't ask what options I'm comfortable with or anything. I've never felt as much like a dollar sign in that moment and judged IMMEDIATELY for possibly not having the money for testing (we don't but I felt so dismissed for this). I'm heartbroken for my husband and I because I don't know even where to go from here. He was in our room for maybe 30 secs. I'm thankful this appointment was covered because, if it wasn't, i would have told them to send it to collections and I wouldn't have given them a dime I was so mad and upset.

Niki Clemons

☆☆☆☆☆2.0· a year ago

Verified

The nursing staff is the only good thing about this place. A scheduling error on their part this morning has had me running all over Lexington to try and get scans and bloodwork done. They tried to be helpful but had the error not happened in the first place, I wouldn’t be in the mess I’m in now. When you are doing IVF every day matters when it comes to tests and medicine. Trying to get them or anyone to understand that has been a nightmare. Because of their issue this morning my lab work will not be same day and make it where it needs to be. This could potentially hurt our chances for this window. I will not be back to this office. Take your chances, but I would not recommend them to anyone struggling with fertility. We all deserve better than this.

Soccer Mom

☆☆☆☆☆2.0· a year ago

Verified

This facility was recommended to us by our local oncologist since once my husband starts treatment there’s a possibility it will affect our ability to have more kids. We were both pretty disappointed with our experience so far. The first time we went they said they needed $400 up front before we could be seen, which wasn’t detailed when we made the appointment. So we rescheduled and came back. When I tell you we were both extremely confused, no one explained a single thing. We got taken to a room, was told to leave a sample. THATS IT. No explanation about how the whole process works, no information about any of it , it was ridiculous! After the sample was left we were told ‘we’ll call you’ and sent on our way and that was it. I wish I was exaggerating but I’m not! I’m very suspicious about this place as our visit felt 100% transactional.

Medeana Altararwah

☆☆☆☆☆5.0· a year ago

Verified

I would recommend bluegrass fertility to anyone. Dr Akins is very knowledgeable and the staff were as well and friendly. Thanks to them my son was born in 2014. One of the nurse's told me possibly I could get pregnant on my own. She said it could be 6 months or 10 years. She was right it took 7 years. I am currently 10 weeks pregnant

Mindy C

☆☆☆☆☆5.0· a year ago

Verified

I called inquiring about IUI the man on the phone was very helpful. He explained to me what I might expect with the process of IUI and even gave me a few estimates of what I could expect to pay for each process. It was very helpful and I scheduled an appointment for June. I will update the review as I go. I had called the other fertility clinic in town and they refused to tell me anything at all and was very unhelpful. She just said I'd have to pay 350 dollars for an appointment and talk to the doctor, 50 dollars of which was due to make to appointment.