Bloom Reproductive Institute — Chandler

My husband and I are so so beyond thankful for Bloom, and specifically their amazing provider, Kim Anderson. I started the process of starting fertility treatment at just 22 years old, an experience that I do not think many expect to undergo in their early 20s but due to a PCOS diagnosis (amenorrhea & anovulation) it was a journey we had to face. Each and every single one of the providers were so kind, understanding, supportive, and very personable. After 4 treatment cycles we are expecting our sweet baby!! Without Bloom Fertility we would not be where we are today! I would highly recommend Bloom Fertility to anyone starting their fertility journey! Each provider was extremely responsive to phone calls, emails, and texts. Fertility treatment can be extremely overwhelming but the providers broke it down into steps to ensure full understanding. It is very clear that the providers are highly educated and knowledgeable in this field. Thank you all so so much!!

First, I want to say that Dr. Reschke is amazing, but after the initial consultation I didn't hear from her. The ultrasound tech and Nurse at the Chandler location is amazing (I am sorry I forgot your name). However, these two people could not redeem the terrible experience I received from the billing department, as well as, the office staff who do not return phone calls. They only email and it takes following up numerous times to hear back. It took so long to receive a statement after being told several different totals of my balance. They have my credit card to charge these bills too and it still has not been done. Labs were drawn that were not discussed with me or put on my plan. I received a $2000 bill from LabCorp test with this surprise. I called and left a message for the office manager to call me. I left a voicemail for the billing department to please call me and not email me anymore. I sent three text messages and left messages on the current patient line, over the last month that are not being responded to. I am trying to move on to a new fertility clinic. I am trying to have a baby. The stress that this place has caused is unnecessary. I just want my statement. I want an explanation of why labs were drawn that I did not approve. I want my medical records so I can please move on. Please just help me get this so I may move on from this place.

"My experience with Bloom has been absolutely outstanding. Dr. Reschke and her entire team consistently went above and beyond during my time in their care. In particular, Janet, Stacey, and Andrea were incredibly helpful as well, making the scheduling process for my procedures seamless and efficient. Every email and phone call was returned promptly, which gave me immense peace of mind. Dr. Reschke and her staff are exceptional, and I cannot recommend this practice highly enough!"