Baxter Health Comprehensive Women’s Clinic — Mountain Home

I will keep posting this review if it gets taken down again. I will not be silenced. I went in for pelvic pain, and at my first visit they sprung an endometrial biopsy on me. They said they do it for any patients who have severe pain, but I was not told or prepared before my appointment. I was very afraid, and asked to do it in an outpatient setting, so that I could be sedated. I explained that I wanted pain mitigation such as lidocaine spray or an injection, ANYTHING, since I had a very painful IUD insertion in the past, due to my tilted cervix.They REFUSED me any pain mitigation except ibuprofen 5 minutes before the biopsy. They REFUSED me an outpatient procedure. I was not at all prepared for how painful it was. They told me it wasn't going to be as bad as my IUD insertion. They said it was just pressure and cramping. But it was WORSE. I've never had such a visceral pain reaction. They take a straw thing and move it in and out of your cervix while sucking or scraping uterine tissue. I was saying stop over and over. I was shaking, sweating, and almost puking or passing out. She kept trying to pressure me to let her take a second sample. I refused. (She said she only got mucus, but sent it to pathology anyway. It was tissue, not mucus.) Then she finally took out the speculum after telling me to breathe for 5 minutes. She then proceeded to do a pelvic exam and press on my stomach, after the biopsy had to be stopped! Why didn't she do it beforehand, during my pap? Why didn't she make sure I was ok enough? I would've said no. I had a straight up panic attack reaction. Then they just stood there, staring at me, and asking me questions I couldn't answer, because I couldn't think while I was in tears and trying to lay there and compose myself. It wasn't until then that they told me I could've had anxiety meds. Too little, too late. I wasn't even given a pad for the blood or a wipe to clean myself off with. I mean I am still in disbelief that this happened to me. But this procedure NEEDS anesthetic, whether it's local or general. I will be traumatized forever. Please, never trust these people. I feel violated and scared to ever go see an obgyn again. No woman, no PERSON, should ever go through this. I was treated no better than a damn cadaver. Do better. Oh, and I didn't have cancer. I only know because I looked up the results myself, since no one called me.

Dr. Maureen Flowers saw my wife for the first time today for pelvic pain she has had frequently for a few years now. My wife was recommended Dr. Flowers by a few people since no other doctor would listen to my wife about this pain, and we have no clue why anyone would recommend her now after having an appointment with her. Horrible bedside manner, unprofessional in the way she speaks with patients, and my wife's concerns were all but flat out ignored about her potential pain level going into having an endometrial biopsy, which was sprung on her with no prior knowledge of this before her appointment. She was told that there was no way for her to have any kind of pain relief unless they did a full procedure and knocked her out for it, which they pushed her not to do and made it seem like being awake with zero pain relief was the only option they would do. I was bedside holding my wife's hand during this procedure and saw her in the worst pain I've ever seen her in while she was being talked to in a condescending tone, and being pushed to continue despite my wife protesting and saying she didn't want to continue after the doctor did the first round of tissue collection. The doctor then proceeded to not warn my wife and did a pelvic exam while she was still reeling from the immense pain she was in. My wife has had issues with doctor's not believing her for her medical issues in the past, but never have I seen this kind of mistreatment and cruelty be shown to her by someone who supposedly has her best interests in mind. After coming home and looking into other women's stories she found out that there are several pain management options for the procedure she had done today to which the doctor mentioned none of as a possibility. My wife feels violated, and has been sobbing off and on all day because of this. If you are a woman who is enduring pelvic pain of any kind, look elsewhere, because this clinic/this doctor will not care and will not listen to your apprehension or concerns.