Arizona Reproductive Medicine Specialists, LLC

Jasmin Turner

☆☆☆☆☆5.0· 2 months ago

Verified

The team is great! The Dr’s are caring. I can’t wait to have my baby in my arms thanks to the ARMS team!

Cesar Quintero

☆☆☆☆☆1.0· 5 months ago

Verified

Horrible human beings on the phone. I got a voicemail mentioning a Semen Analysis appointment needing to be scheduled and the woman was chuckling uncontrollably as soon as she brought it up. It made me uncomfortable, I’m not calling back to schedule anything. I’m not working with unprofessional, childish, and disrespectful people when it comes to my health. I’d rather look somewhere else.

Lauren Ashley Kehoe

☆☆☆☆☆1.0· 6 months ago

Verified

I called about potentially becoming a new patient and the woman who answered the phone when I pressed the new patient option was clueless. She was rude as well. She told me it’s a minimum of 8,000 dollars for an FET even after I explained I didn’t need the egg retrieval, which is incorrect. When I asked about how far they wanted me postpartum before I make an appointment, she said I need to ask the doctor and she’s only the front desk with an attitude. I asked how I’m supposed to know when to book when I don’t know how far PP they want me, and again I got more attitude. Strictly due to this interaction alone, I can tell this is NOT the place I should trust with my embryos and NOT the place I can count on for compassion as I get ready to start down this very emotional path again. Honestly cannot believe the entire conversation and she should not be who answers the phone and represents this company.

Samantha Morrison

☆☆☆☆☆3.0· 8 months ago

Verified

I loved the billing department and staff – not so much for the provider. Review for Dr. Moffitt: We had to research IVF doctors and see other ratings to pick a provider, and we loved seeing Dr. Drew Moffitt reviews. However, we didn't get the same experience as everyone else. My husband has issues with his sperm so we wanted to proceed with IVF. Dr. Moffitt didn't believe we had any chance of delivering our own baby with my egg as well. We were heart broken by this news – he definitely said we needed an egg donor. I asked other physicians including my primary OB and they said this opinion should have been the last resort. We moved forward with a different fertility clinic in Arizona. We just delivered our own baby with our own egg and sperm. He turned out completely healthy and within one cycle. I don't typically like giving someone a low rating but I was really upset leaving Dr. Moffitt's office, because he wasn't helpful in our situation. I hope if someone feels the same and read this review, my best advice for you is always find second opinion. There are other doctors who are willing to help and give you a fighting chance. Review for Natalie Obicher: She was the best financial advisor I had. She was kind enough to go over pricing and expectations. She went over my insurance coverage. She went over when she can send this out for pre-auth and the deadline. IVF cost is so stressful in my opinion but she made everything at ease. She is the saving grace for this review otherwise I would have given ARMS 1 star. Thanks Natalie!

jump13000

☆☆☆☆☆1.0· 9 months ago

Verified

Never in my life have I had to pay for a an over the phone visit before the appointment. I received 4 invoice emails and an early phone voicemail the morning of the appointment stating if not payed the appointment would be canceled. Keep in mind this is a follow up phone call from a fertility test I already took and payed for. They wanted $170 for a phone call proir to even having the call. Stay away from this place, read the reviews...I wish I had. To top it off my wife did some lab work and they lost it!! What a waste of time and energy.