Anthem VA Clinic — Women’s Health

Excellent healthcare! New building is really nice !!! but The staff is just excellent.. Patrick is amazing . He spent a lot of time on the phone with me convincing me I needed to go to the ER even though I was scared too, hesitant and honestly just so tired I didn't want to go but needed to!! Dr Rachel really listened to health concerns and the nurse that draws blood is always soooo nice and the best at what he does never hurts!!

Patrick (RN patriot team) has terrible customer service and hurts Anthems otherwise awesome VA team. While he is knowledgeable, he regularly does not follow up with scheduling appointments, worse yet he is unable to communicate timely with his patients, sometimes five days later returning a call. Patrick will sometimes make you feel like you are bothering him when you need him to do his job. My wife and I will be leaving Anthem VA, absolutely unacceptable!

Initial care from the provider here wasn't great. Never listened to me or my concerns. Had me "diagnosed" before I even finished talking or without asking any questions. My new provider is phonemenal. Listens to you and is interested finding real solutions to your issues.

We just returned from my husband Eric’s first VA primary care appointment and were absolutely blown away by how efficient, professional, and downright welcoming the entire experience was. We were checked in by Kayla, who was friendly and fast — I don’t think we even sat for a full minute before being called back. That kind of efficiency is rare these days! Mark, the RN, was kind, thorough, and respectful and made sure we had every number we needed to navigate the system with confidence. Then we met Joshua Makela, PA-C and it was clear from the start that we were in excellent hands. Not only is Josh a veteran himself (which we deeply respect), but he’s also compassionate, knowledgeable, and a true listener. He took his time to explain everything, answer questions, and walk us through what to expect going forward. After the appointment, Kayla checked us out and scheduled Eric’s next annual physical. We left feeling informed, supported, and so grateful to be part of Team Freedom. This group truly feels like our tribe. Huge thanks to everyone at the VA — you’ve restored our faith in healthcare and veteran support. We’re so happy to be in your care!

Veterans are treated very well with respect and the very best service.