Advanced Fertility Centers, PLLC

Herandi Rey

☆☆☆☆☆1.0· a year ago

Verified

Dont waste your time or money with these doctors just money hungry . Zero communication , i had two iui's done and no luck went with another doctor and this whole time my tubes were blocked and doctor malik or natalia never said nothing . They would always say i was fine after every sonogram so i suggest yall go somewhere else !! Will not go back

Laisha Gibson

☆☆☆☆☆1.0· 2 years ago

Verified

Not a good experience for me. I was referred to Dr. Malik by my OBGYN. I wanted to do an HSG test to see of my tubes were blocked and my OBGYN doesn't provide those services. I booked a New Patient appointment. This cost around $250 with taxes and lab fees. They included a consultation with the doctor, an ultrasound, and lab work which I felt was a fair price. After meeting with the doctor, I felt a lot of pressure from the staff to schedule multiple expensive tests and appointments. I let them know I wasn't ready to take these steps at that time due to my work schedule for the next few months being in our peak session. I was just starting this process and wanted information on how the process worked so I know what financially this journey would look like for me. Right after I finished getting my labs drawn, I was told to sign a form for my lab work and Genetic Testing. I was told twice that they would call from the office to quote me on Genetic Testing prior to sending it in. A few days went by and I never got a phone call from the office. It gave me a sick feeling and right away I regretted signing the form. I called the office and they stated GenEx would be the company to call with pricing. Next thing I know I'm getting a text message letting me know my lab work is complete and I need to pay my bill. The cost of Gentic testing was $349. I didn't agreed to this service and am so upset because I would have opted out of having it done had I have known. In addition to that unexpected expense, I received a bill from Insurance stating that my labs were partially denied. The office told me they'd be covered as it's just standard lab work. So now I have a bill for $232 that I have to pay. Upon leaving the first appointment, I only booked 1 follow up appointment to go over lab results. When I checked the patient portal, I realized they had me booked in December for a test that I never signed up for. After my visit, I really feel like this business is shady and high pressure. Just from that first appointment I'm already having to pay $831 when I simply was seeking information. I can't believe it. I don't plan on going back.

Samantha Espinoza

☆☆☆☆☆1.0· 2 years ago

Verified

If I could leave negative stars I would. I do not recommend going here at all. They were late hours late on multiple occasions for my appointments kept me waiting in a room for a procedure for over an hour and a half. Waited 45 minutes for a blood test and when I asked why I was kept waiting so long they told me because I was only supposed to get this blood test every six weeks and not every four weeks but the doctor told me every four weeks. I always have to call to get my blood work results they are not automatically sent to me which is fine but you would think they would do it in a timely manner I waited for over three weeks to get results back and I had to call them to get those results. Today I was supposed to get an MRI I went to go get the MRI when I got to the MRI place they told me that Dr. Malik never approved it to be done but Dr. Malik‘s office was the one who made the appointment for me. It’s absolutely not a good place to go.

Krista Franco

☆☆☆☆☆1.0· 3 years ago

Verified

This establishment has continued to be a huge disappointment. I work in healthcare; specifically, OB and pre-conceptual services, so I have patients that I have referred here for IVF treatment. When I say that not one, I mean NOT ONE patient has came to me with satisfactory news. I will say this, 3 of the 4 patients I referred had successful pregnancies. HOWEVER… Each couple has voiced their continued frustrations with how poor the communication, organization and lack of empathy that is required from them. Specifically, Dr. Natalia has been the main culprit of dismay. I do not personally know her, just what my referred patients have said. Dr. Malik, is the sole reason this clinic has its doors open still, as any comments about him are what you’d expect from someone handling an EXPENSIVE, LIFE CHANGING, IMPORTANT SERVICE. This in itself has been confusing, as you would think that a fellow woman would understand the level of vulnerability her patients are in. My most recent patient is almost due for delivery, and her exact words were, “We are finally getting our children, but the experience at that clinic is something we will never forget or so again.” I hope that Dr. Malik’s partner is better equipped to handle the line of service she provides and can find happiness in her own life that can spill over to her patients.

Anthony Najera

☆☆☆☆☆1.0· 3 years ago

Verified

Take your business elsewhere. Worst place ever. Dr Natalia told my wife she wished she wouldn't of helped her because my wife showed up late. We always had to call and remind them to call in our prescriptions. They tried making her take sealed glass viles with out a filter needle and then charge 4,000 for a different one they said they wouldn't. After being there 5hrs Dr Malik said to respect there time. REALLY!!!! Avoid the headache and go elsewhere.