University Fertility Consultants, Oregon Health & Science University

Rosa Yadira Ortiz

☆☆☆☆☆5.0· a week ago

Verified

I found Dr. Rubin after seeing two different doctors at this practice focused on reproductive endocrinology. Dr. Rubin has been nothing short of magical! I came in with POI/perimenopause issues and polyps. Dr. Rubin is patient, attentive, and really understands the ways perimenopause impacts people lives. She came up with a prescription plan that includes testosterone that has been incredible for me. Finding a doctor that listens to their patient is unfortunately a rarity. Top that off with finding a provider that can get how the medical industrial complex can leave out queer, trans, and women of color is northing short of a miracle. Dr. Rubin has really been able to provide the necessary care I needed with a trauma-informed lens around how ob/gyn practices can be triggering for survivors. I have also had a positive experience with the clinic being HAES inclusive. If you're part of the LGBTQ and/or POC community, dealing with anything related to ob/gyn issues (getting pregnant, HRT, gender affirming care, etc.), Dr. Rubin is the person you want in your corner!

Alexis Smith

☆☆☆☆☆1.0· a month ago

Verified

Somebody like Antonio should not work at a fertility clinic. This is the second bad I experience I had with Antonio. He is rude, short and extremely unhelpful. He makes it nearly impossible to schedule an appointment. My OBGYN referred my husband and I to this clinic and my husband called to schedule and appointment and this time Antonio let him know that they do not do fertility treatments at OHSU male fertility.. and would not further explain. Makes no sense. Infertility is already so hard and Antonio makes it so much harder.

Summer Veit

☆☆☆☆☆1.0· 2 months ago

Verified

Receptionist Antonio, is extremely rude, was very short with me and wouldn’t provide any sort of help whatsoever. Why would they have people like this on the phone? How embarrassing for him and OHSU, to hire people with zero tact in how they speak to patients.

aws abdullah

☆☆☆☆☆1.0· 4 months ago

Verified

I am writing to express my frustration and concern regarding my wife’s an I recent experience with your office. She scheduled an appointment for December 12th a month in advance, but was unaware that she needed to complete a questionnaire beforehand. It wasn’t until she logged into MyChart to confirm the appointment that she discovered this requirement. Despite sending an email through MyChart, she never received a response. She completed the questionnaire four days prior to the appointment, but to her surprise, it was still canceled without any communication from your office. She called the answering service for assistance, but the response was unhelpful and disrespectful , and she was not given the opportunity to speak with someone in a higher positionvt they even hung out the call on her. This situation has only added to our anxiety and stress, and the lack of support and communication has made this experience even more challenging. We are still wisheing to be seen at OHSU, and we are requesting that her appointment be rescheduled as soon as possible her oregonl appointment supposed to be 12/12 we cant even believe its already given to someone eals . We would greatly appreciate it if someone could contact us promptly to resolve this issue and ensure she is able to . get an appointment as soon as possible. We really appreciate any help we can get and i think we deserve to be respected ,Thank you for your attention to this matter.

Jeff & Darren Sherman-Duncan

☆☆☆☆☆1.0· 7 months ago

Verified

Working with OHSU on our IVF journey has been a terrible experience. A family friend donated her eggs to us so my husband and I could start our family. During the process, OHSU ran out of basic medical supplies (gauge/bandages during blood retrieval), ended up losing her bloodwork, and was always very difficult to get into contact with. Given our friend donated her eggs, all parties signed legal paperwork denoting the embryos would belong to me and my partner, along with all financial responsibility; this was provided to OHSU. However, OHSU would contact our egg donor for updates and billing regarding the embryos (not us) even though the embryos are not legally hers, which causes all of us stress. Given this bad experience throughout, we stopped working with OHSU and transferred our genetic material to another clinic. We strongly recommend against OHSU.