St. Charles Center for Women’s Health — Prineville

1st let me say my doctor is great... customer service call line needs help they are not answering phones in a reasonable time if at all. Had to call bend to leave a complaint with the customer care line( a recording...) I was calling regarding a prescription refill through an outside pharmacy so leaving a voicemail won't do and I simply don't want to use a patient portal. I will be forwarding my concerns to OHA ,local news channels and any other agency I can think of you need to fix this now it has been an ongoing issue for too long and not improving I will also be reaching out to st charles CEO directly.if possible. If you have customer service lines...ANSWER THE PHONES! Any thing else is an insult to your patients. Do better St Charles. (I wouldn't normally be upset but I was on hold for over an hour 2 times today and this isn't the first time this has happened.)

It was the urgency care clinic next door but the service was awesome and the nurse and doctor were great.

The staff here were extremely helpful! My appointment was only an hour long and the blood work was completely painless! Wait times were barely a minute amazing service, amazing staff!

Appointments with Doctors are easy, fast, helpful, informative, instructive, and the staff are always friendly, kind, and caring. Best of all, Rx prescriptions are quickly sent to your favorite Pharmacy.

Dr. Giordanengo is incredible. He really listens, has great bedside manner, and will fight to get you answers. If you want someone truly in your corner for your health, he's the best.