MaineHealth Urology — South Portland

Dr. Bose is truly a beautiful soul. My whole experience with her was amazing. She is knowledgeable, attentive, and genuinely empathetic. I had seen a few providers before her who reassured me that everything was fine, even though I knew something wasn’t right. From my first consultation with Dr. Bose, she listened to my concerns, took them seriously, and identified what was wrong. Throughout the process, I always felt comfortable, heard, and cared for. I’m now cured and very grateful for the care I received from her. She is a kind doctor who truly cares about her patients.

Terrible customer service. I saw Laura Pittenger once a year for check ups. After three years, I left a message that I had a couple questions. This is the only time I requested a PA or a Dr to call me. Laura Pittemger refused to call me back. She did not respond regarding, or even look my test results. After calling several times, she had a nurse call me back. The nurse had no idea what was going on, and I was told that Laura didn’t have time to answer any questions, and that I can wait several months for my appointment in February. Patients at Maine Health Urology are treated wit arrogance, condescension, and as an inconvenience.