University of Iowa Health Care — Davenport, Dexter Court

Stay far away from this clinic. The staff is nice, however, their management is incredibly unprofessional and lack any sense of urgency. As someone with almost a decade of operational management experience I’ve never seen an establishment ran so poorly. Constant miscommunication. Blaming us we didn’t call for our appointments soon enough, when nobody in that place can even answer the phone all day. If we call everyday and nobody answers tha phone, it isn’t our fault for scheduling. It took almost 3 months of phone tag to get results for my wife and I to get basic fertility results that at most take a few days. For an establishment that’s supposed to be a leading fertility clinic, poor is their ability to understand the time constraints of their patients. After numerous complains to their corporate team, again they continue to lack discernment and sweep our care under their rug. My wife and I are limited on time as our window for children is small, and no matter how many times we express this appointment always fall through, nobody answers the phone, then we get the blame.

I recently went to UIHC I have been going there for a while but the way my life was set up I needed my career to get take off as a nurse. I recently got a call stating that my stims would start in December and my retrieval in January. I’ve had the best experience with Jessica Kresowik and her team. When I had my polypectomy removal done by my OB/GYN they told my husband they got everything. So in June, my husband and I wanted to try to conceive naturally and I asked my OB/GYN if I can get progesterone medication In case I do get pregnant because I have reoccurring pregnancy loss. My OB/GYN told me no so my husband and I did end up conceiving in July but I had a miscarriage. so I told Jessica what happened and I asked for progesterone and her Office prescribed it for me. But in my appointment in August with Jessica, I found out my polyps weren’t removed all the way or they grew back within a couple of months. So now I’m having to go through the procedure again, but I’m going through it with Jessica‘s office and not through my OB/GYN and I’m hoping that I can switch to her as my OB/GYN instead of going to the OB/GYN I go to now. Jessica and her team is so amazing.