UAMS Women’s Cancer Clinic — Gynecology

I saw Dr. Lisa Bazzett and she was absolutely amazing. She answered my questions, laid out my options, didn’t beat around the bush and I felt very confident in the care I would receive. Her surgeon team was amazing, anesthesia was wonderful and I was reassured with each doctor I spoke with. My surgery went perfectly and I cannot express my appreciation enough. She even gave me a hug and was standing with me patting my shoulder as they put me under. I wasn’t nervous for one second that I was with them.

This review is for the booking staff at the women's cancer center for Dr Burnett. My gynaecologist saw me last night urgently due to a complication from pelvic radiation, and made a referral to Dr Burnett who told her I would be seen today, or Monday by him, to send over the face sheet with my patient info, and he could get my reports from the hospital system. He told her to instruct me that if I wasn't called by noon today to call in. I did, and they said they didn't have my referral, I explained to them that he wanted me seen right away. They said that they would get the info for my referral and call me back. I called again at just after 4 and was told that not only do they not have my referral, but that Dr Burnett doesn't even see patients on Fridays or on Mondays. Well Mr Smarty Pants, if the doctor says he WANTS to see someone either the next day or on Monday, it MIGHT be worth following up on and ask the Dr, when you were on call last night, did you tell Dr X that you wanted to see her patient today or Monday? I asked what I'm supposed to do now, as it is my understanding that I was going to be seen to quickly. I tried my own doctor's office but of course, no one is there till Monday, so I don't expect to be seen on the timeline requested by either doc, I'm left up to the whim of incompetent staff who can't think for a moment to perhaps SEND THE DOCTOR A NOTE TO ASK WHY DON'T YOU? I worked in healthcare for two decades, this is how you compromise patient care. I rarely leave bad reviews, this one is well deserved.