Los Angeles Reproductive Center (LARC)

J R

☆☆☆☆☆2.0· a month ago

Verified

Only giving it 2 stars because the Dr was helpful. I had Alanna as my case worker. She was awful the entire experience. She would ignore my emails and calls all throughout the day and right at the end of the business day she would then get back to me. She would reply to my agent ASAP in the same email I initially would send. (Ex. I emailed at 9:30am and she never replied. I told my agent I still hadn’t heard from her so she jumped in the email and told Alanna to reply and within 9 minutes she then replied. But in 7.5 hours from when my email was sent she never replied.) it was like this DAILY. It was a fight to get her to reply to me about my IVF case. She took my case as a joke and never ever gave me information unless I had to pry it out of her. When asking to just talk to the Dr she told me “I don’t believe that would benefit anything”. Ultimately because of Alanna I would NEVER recommend this clinic. Awful awful experience.

Alice Jacques

☆☆☆☆☆5.0· 3 months ago

Verified

My only regret with my IVF/fertility journey was not finding Dr. Kalan and the LARC team earlier. This is one of the best places for not just fertility care, but medical care in general, in LA. We started exploring our fertility options with another practice (big brand name). Something just didn't feel quite right and so I decided to look at second options. LARC was quite literally the closest office to my house, so I thought to give it a shot. Best decision I've ever made. I knew it was right when he took nearly A FULL HOUR in our initial intake call together. His thorough care did not stop there. Dr. Kalan and his team are with you every.step.of.the.way. He is caring and compassionate while extremely informative and educative. He is honest and kind, while also straightforward and professional with his recommendations. He shows up to literally every single appointment and check in. Best part - he is a real human being - and a pretty funny one at that. We so enjoyed getting to know Dr. Kalan over about 6 months of treatment together. We did two rounds of IUI which did not work, but our first IVF/ET was a success. Never once did I feel discouraged or intimidated by the journey with him. In fact, I now am trying to change the conversation away from "I hope you never have to go through IVF" to "It's incredibly empowering and an amazing option". That really is how we feel after working with LARC. I couldn't finish this review without shouting out his AMAZING support staff. Gabby, Ashley, Jen and the whole front desk team are nothing short of amazing. Never rushed, always thorough, always available to answer your questions. If Dr. Kalan is the brains behind your treatment plan and outcomes, they are the heart and soul. Go here.

Lina Ledvin

☆☆☆☆☆1.0· a year ago

Verified

EDIT: updated to reduce the review to 1 star. Dr. Kalan had a long discussion with me a few days ago about my PCOS. Today, he asked me if I’ve ever been diagnosed with PCOS. I understand he sees hundreds of people, but at least check your visit notes! The clinic notified me VIA EMAIL that I had an urgent change in retrieval plans/timing and dosage of medications. That is something that requires a phone call. Dr. Kalan and the IVF Coordinator Yang are horribly incompetent and I wish I never followed through with this hellish experience. Original review: I am currently working with LARC through a third-party egg donation/freezing agency (Cofertility) and my experience so far has been pretty disappointing. I have been assigned to Dr. Winkler, but we have only met once for a few moments in the 6 month long process. Every time I have been scheduled to be seen by Dr. Winkler, Dr. Kalan had to see me instead because she was out that day. This happened 3 times. I feel there is minimal transparency, any time I inquire about possible side effects to the injectable medications I am met with an attempt to change the subject or highlight something positive. The worst experience so far was the medication administration training from the IVF Coordinator. I explained to her that I am worried about possible hair loss from the medications (as my hormonal alopecia arises when I stop birth control) and instead of going anywhere near that topic, she exclaimed that many women experience improvement in their skin…I had to remind her that I was asking about hair. Similarly, she dismissed my nervousness about the side effects and talked about how small the needles are (I have visible tattoos and piercings, needles are not my concern). It seemed like she wasn’t hearing a word I was saying, or was just adamant about switching to a positive subject any time I expressed hesitancy or reluctance. Other than how kind and gentle Dr. Kalan is, I am absolutely never recommending this clinic to anyone.

Melie Sin

☆☆☆☆☆5.0· 2 years ago

Verified

I can't complain about Dr Kalan. He was very sweet, responsive, knowledgeable, and caring about his work and his patients. If there was a problem he wanted to be thorough and would talk to you about any additional testing he recommended to be done. He spoke in ways that helped me understand things. He even gave me a call after my baby was born to see how we were doing. He called me on more than one occasion if there was something that i needed to do and/or know. I even sometimes had issues paying for some things and he would help me financially. 100% i recommend Dr Kalan. its because of him i have my beautiful rainbow baby! Thank you Dr Kalan for helping us on our journey to parenthood!! You truly are a blessing!!

Selina Pi

☆☆☆☆☆5.0· 3 years ago

Verified

Dr. Kalan is the best doctor we have ever met. He’s a professional, ability, knowledgeable, friendly, patience and responsible doctor. We are so lucky to find him. We have a twins now. Our IVF was a tough journey. We went and worked with serval IVF clinics before we found Dr. Kalan. I remembered one IVF that we only met that doctor first time. Then he disappeared for our next visits. His nurse and assistance made a mistake on my ultrasound. It was a waste time and a sad experience for us. We also met one Korean IVF doctor who did an ultrasound on me and was told to me that I might have uterus cancer. I went back to my OB and my OB sent me to image center twice, but they found no result. I was referral to have biopsy operation. The result is I have no cancer. Because the Korean doctor is unprofessional doubt. I spent and waste almost one year to prove I have no cancer. Based on our Failure experiences, we carefully choose the next IVF. We learned we needed to find a professional, ability and responsible IVF doctor. We luckily found out Dr. Kalan. We searched him by Googling and Yelp. He has almost zero negative review. We decided to visit him. More than I expected he is very patience and professional doctor. He explains my situation and plan. At the same time, he found out I have polyps that needed to be remove. The good news is he can personally operate on the surgery himself. I am so happy to know I don't need to go back and spend many time going back and forth with our OBG. I don’t need to spend another few months to solve my Polyp issue. One month later my polys were removed by Dr. Kalan. In our next process and visits with Dr. Kalan, he always personally follows up the process. Sometimes we have questions after the visit, though Dr. Kalan is very busy all the time, he always calls us back to reply our questions. He never ignores us. Due to the Covid 19, we delayed our IVF process a few months. Finally, we succeed with our treatment. Today, I can say we are having to have twins. The nurse, Ivanna and Joana are very nice, friendly and patient. They always replied my email very quickly. My husband and I very appreciate Dr. Kalan and his nurses give us help and support. We have very happy IVF journey with Dr. Kalan's clinic.