Genesis OBGYN Northwest — Tucson

The front office was great and very kind with check in. The Medical Assistant wasn't bad, she was nice but didn't seem to comprehend my concerns when I told her, nor did she relay all the info I gave her to the provider. The provider was awful. I saw Erin Grigg NP and even though I asked when I was scheduling if she could handle my type of appointment and the questions I had regarding hormones and risk factors moving forward from my surgery and was assured she could, she started by making comments about having to see me in the hallway which I could hear through the walls, and then came in rude and annoyed with me and any questions I asked and was just trying to rush me out of the office. Pushed off all of my questions then told me she doesn't do my type of appointments. Cleared me for all physical activity only 2 weeks out from a surgery after I tried telling her I was still having quit a bit of pain with normal movements just stated 'you're fine do whatever you want come back if you have concerns' so if you have concerns with hormones, or surgery follow ups, do no see her because she can't do those types of appointments apparently.

My wife is four months pregnant and waited two months for a new patient appointment here to establish OB care. They put her in a room by herself and left her sitting for an hour. Then they told her the wait was because she had not filled out three intake forms she was supposed to do online. Nobody ever told her about them. She filled them out in 15 minutes. Then they came back and said they could not see her because she booked a 15 minute appointment when it should have been a 30 minute appointment. That was their scheduling system, not hers. She left without being seen and still has no OB. Completely unacceptable way to treat a pregnant woman.