Alaska Urology — Providence Drive, Anchorage

Exceptional Patient Care at Alaska Urology I had an excellent experience with Alaska Urology from start to finish. The customer service and staff were outstanding—everyone was friendly, professional, helpful, and respectful. The facility was clean, and I was impressed by how prompt and efficient the entire experience was. Dr. Logan was exceptional. He was very professional, took the time to truly listen, and made me feel that my concerns and health were important. That level of personal attention and genuine care made a significant difference. In today’s world, where customer service can sometimes feel like it is diminishing and patient care can feel rushed or impersonal, my experience at Alaska Urology was refreshing and seamless. It was clear that the focus was on the patient, not just getting through an appointment. I would highly recommend Alaska Urology to anyone looking for excellent medical care, compassionate staff, and a true patient-first experience. Thank you to the entire team—and especially Dr. Logan—for making what could have been a stressful experience such a positive one. This is what exceptional healthcare should look like!

Alaska urology needs management! After being told I was all checked in, I was told to have a seat and somebody would be right with me. An hour later, after several patients had arrived after me and were subsequently called, no one had come out to apologize or communicate anything to me. When I finally went up to tell the receptionist I couldn't stay any longer, I was told the room for my procedure had been double booked... Still no attempt to make good or even an apology! How could none of the 5 employees I observed, be unaware that the guy sitting up front had been there for an hour?

Ak urology is a sad business. They lose your health information to randsom and never inform patients. I have had unprofessional and rude treatment. They often forget to send recalls. Hell they left me in the dark. Elevating psa, no follow up care. We need competent and compassionate healthcare and this group ain’t cutting it.