Physicians For Women — Prattville

I’ve had the NP for a couple years now and she’s friendly with small talk, but can be very pushy. While I understand I am a big person, I was told to not talk about pregnancy with her because of my risks. Today, I had an appointment that was rescheduled twice now from 9:30 to 10:30 to 12:30. Now I sit in the office at 12:30, my appointment time that was confirmed via email, and the office is closed for lunch. I’m so frustrated because this appointment has been scheduled for weeks and I had to take off work to make it. I’m fed up and will be changing doctors after this appointment. Would not recommend.

I made an appointment here because I loved Dr. Logan years ago. However, when I called to make an appointment, I was told I would be considered a new patient and that I would Have to see the nurse practitioner. The receptionist was rude on the phone and in person. When I got there with my husband, we were told he couldn’t accompany me which blows my mind. We are trying to get pregnant together, and he should be allowed to be there for his wife. When I get back there, the nurse practitioner had, what I assume was a student, following her. So whatever their rule is for no additional persons only applies to patients? The nurse practitioner was indifferent at best. She was not personable and was very condescending. By the end of the appointment I felt belittled and I certainly will never come back here. I can’t speak on Dr. Logan, she was absolutely amazing when I was her patient 6 years ago.

Dr Logan is the absolute best doctor and truly cares about her patients

NP Melissa Best is awesome. I hope she stays local so I can see her for many more years. She is very gentle and takes the time to talk through anything and everything. She even asked questions and took notes on my medical history which is something I have never had an MD do. Receptionist is very kind and was able to get me in super fast even though I was a new patient. Top marks ladies!

I do not recommend this facility. Both my insurance and I fully paid our portions of the visit, and an ultrasound was ordered, yet they refused to send the order to the imaging center of my choice after I informed them I would not be using their physician for surgery. This behavior was unprofessional and gave the clear impression that their priority is financial gain rather than patient care.